Equity Release Advisers
Our Equity Release Advisers are both qualified and authorised to give you advice.
As a member of the Equity Release Council they have also signed up to the Council’s Code of Conduct.
Michael Usher was born and raised in the Camberley area. With over 25 years’ experience as a Financial Advisor, Michael founded Michael Usher Mortgage Services in 1993 and has built up a successful business that now employs over 20 staff. As a long term business resident of Frimley High Street he is a well-known and respected member of the local community. Michael’s aim has always been to run a business that thrives on its reputation of good service and reaffirms to its customers that there are good people out there who want to help you.
Lisa Hall’s career has primarily been within the Financial Sector. Lisa has progressed from a Mortgage Administrator to a qualified Mortgage and Protection Advisor and is also a qualified Will Writer and Estate Planner. Lisa is known and respected by her clients as a professional and genuine person who takes the time to support them all the way through the process.
Sean Usher first joined the team as a Mortgage Administrator in September 2014, but has since passed his CeMAP qualifications and is now a Mortgage Adviser. A varied career has taught him many skills that benefit his new role including the ability to listen and translate his client’s hopes, needs and requirements.
Joe Capon joined Michael Usher Mortgage Services in 2013 and although he originally studied Physiotherapy at Chichester University his personal interest in mortgages and the financial service has led him to his current career path. His enthusiasm and friendly personality is recognised by his clients and helps him to build trust and relationships with his customers. Joe is praised by his clients for his friendly and open personality.
All our Mortgage Advisers are experienced and CeMAP qualified to give you advice. To ensure that we meet the standards set by the Financial Conduct Authority Michael Usher Mortgage Services are regulated by HL Partnership Ltd Our Advisers’ cases are checked for compliance and they receive regular training and guidance.
As Michael’s step-son, Mitch Atkins joined the family business in 2011. His open and engaging personality combined with his knowledge and experience of the mortgage industry has earned him an excellent reputation with customers, in particular First Time Buyers. Mitch will always take the time to ensure that you understand the process and will continue to support you throughout. Mitch’s customers are always complimentary about his easy-going personality, regular communication and ability to take what might seem like a daunting process and make it easy to understand.
Sharas Gurung originally joined the company as an Administrator and has since qualified as a Mortgage and Protection Advisor. With a keen interest in property, Sharas is able to use his experience and knowledge of the industry to provide tailored advice to his customers. Sharas’ customers recommend him for his approachability, honesty and communication skills always taking the time to talk to clients and answer any questions they may have.
Stephen Kerr is our resident Buy to Let specialist helping clients to find the most suitable way to finance their investment properties. With a personal interest in the property market and hopes to build up a portfolio of his own, Stephen’s own passion and experience within the industry helps him to provide the best advice to his customers. Stephen’s reputation is built around his honesty with the customer and his desire to treat them as he would expect to be treated: keeping regular contact and giving honest advice.
When the advice has been given and your application has been submitted, our Mortgage Administrators are the ones that ensure your case progresses through to completion. Their role is to pursue lenders, chase solicitors and estate agents, solve any issues that arise and most importantly, to keep the customer updated with the progress of their application.
Anna Rolfe is Michael’s longest serving Mortgage Administrator whose career has been mostly spent in the Finance and Property sectors. Anna’s experience and knowledge means she is able to identify any issues immediately, act to resolve these quickly and keep the customer updated regularly.
Karen Bird has always worked within the Financial Sector in both the Mortgage Broker and Insurance Provider environments. With a passion for excellent customer service, Karen will build a relationship with her customers, providing the service she would expect to receive from someone.
Biva Gurung’s career began teaching English and working as a radio presenter in her home country of Nepal. Biva is a respected member of the British Gurkha Community and understands that buying a house is an important and special time in a person’s life. As another experienced member of the team, Biva will help maintain momentum and continue to keep the client updated.
Debbie Mazzanti-Lee began her career in banking. Having qualified in 1997 as an Advisor, Debbie moved to Michael Ushers for access to a wider choice of Lenders but now manages our Accounts Department. As the longest serving member of the MUMS team of 10 years, Debbie is an experienced team member who is friendly and approachable. Debbie also manages our offices on Saturdays.